Privacy Policy

Amorfos is a Delhi-based seller of authentic, Lab Certified Rudraksha products operated by Manav Bansal, Rohini, Sector-1, Delhi, India, India.

This Privacy Policy explains how we collect, use, share and protect your personal information when you visit amorfos.in or purchase from us.

For questions about this policy, contact us at care@amorfos.in or WhatsApp +91 83684 69332.

When you place an order: your name, delivery address, phone number, and email address. Payment card details are processed directly by Razorpay and are never stored on our servers.

When you browse: standard server logs (IP address, browser type, pages visited). We use your browser's localStorage to persist your shopping cart across sessions; no cookies are set by our site itself.

When you contact us: messages sent via WhatsApp or email are retained to handle your enquiry.

We use your information only to:

• Process and fulfil your order, including dispatch and delivery.
• Send you order confirmation and shipping updates via WhatsApp or email.
• Respond to your enquiries and handle returns.
• Comply with our legal obligations (e.g., tax records).

We do not use your information for targeted advertising or sell it to any third party.

We share your data only with:

• Razorpay — to process your payment. Razorpay is a PCI-DSS Level 1 certified payment gateway. Their privacy policy is available at razorpay.com/privacy.
• Courier partners (e.g., India Post, Delhivery, Shiprocket) — to deliver your order. Only your name, address, and phone number are shared.

We do not sell, rent or trade your personal information to any other third party.

Order records (name, address, items, payment reference) are retained for seven years as required by Indian tax law. WhatsApp and email correspondence is retained for as long as necessary to resolve any dispute.

You may contact us at any time to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to our legal obligations).

To exercise these rights, email care@amorfos.in.

Our website is served over HTTPS. Payments are handled entirely by Razorpay; we never see or store your card details. We take reasonable technical measures to protect the data we do hold.

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after an update constitutes acceptance of the revised policy.

This policy is governed by the laws of India, including the Information Technology Act, 2000 and rules made thereunder. Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi.